This Privacy Policy explains in plain language how pk64 (operated at pk64.bid) collects, processes, stores, and protects the personal data of Players and visitors to the Platform. It also details the legal basis on which pk64 relies for each category of data processing, how long data is retained, and what rights you hold over your personal information. By using pk64, you acknowledge and accept the data practices described in this document.
Our Core Privacy Commitments
The principles that govern how pk64 handles every piece of personal information we hold
pk64 collects only the personal data that is genuinely necessary for the purposes described in this Policy. We do not maintain data profiles that go beyond what is needed to operate your Account, process transactions, verify your identity, meet legal obligations, and — where you have consented — communicate promotions. If a category of data is not serving a defined purpose, pk64 does not collect or retain it.
All communications between your device and pk64.bid are protected by SSL/TLS encryption. Stored personal data is held on secured infrastructure with access controls, audit logs, and regular security assessments. pk64 applies encryption at rest to sensitive personal fields including payment method identifiers and identity document references. No password is stored in recoverable form — only one-way cryptographic hashes are retained.
pk64 does not sell, rent, or otherwise trade your personal data to any third party for their own independent commercial purposes. Data shared with third parties is limited to what is operationally necessary — for example, sharing transaction data with JazzCash or EasyPaisa to process a deposit — and is governed by data processing agreements that restrict how those parties may use the information.
Personal data collected by pk64 for one stated purpose will not be repurposed for a materially different use without first informing you and, where required by applicable law, obtaining your consent. For example, transaction data collected for payment processing is not subsequently used to build a commercial profile sold to advertisers. Each processing activity is tied to a specific, documented legitimate purpose.
pk64 does not retain personal data indefinitely. Each category of data has a defined retention period, after which data is deleted or anonymised. Retention periods are set based on the operational purpose of the data, applicable legal obligations (including anti-money laundering record-keeping requirements), and the period within which disputes could reasonably be raised. Retention schedules are summarised in Section 8 of this Policy.
pk64 recognises and actively facilitates the exercise of individual data rights. These include the right to access your data, correct inaccuracies, request deletion, withdraw consent, and object to specific processing activities. These are not theoretical rights buried in small print — they can be exercised by contacting pk64 at the email address in the footer. Section 9 of this Policy details each right and how to exercise it.
Contents
1 Definitions 2 Data Controller 3 Data We Collect 4 How We Collect Data 5 Legal Basis for Processing 6 How We Use Your Data 7 Third-Party Sharing 8 Data Retention 9 Your Rights 10 Cookies & Tracking 11 Marketing Communications 12 Data Security 13 Children & Minors 14 International Transfers 15 Policy Updates 16 Contact & ComplaintsIn this Privacy Policy, the following terms carry the meanings set out below:
The Data Controller responsible for the personal data of all Players and Platform visitors is the Company operating pk64.bid. The Company processes personal data in its capacity as a licensed online gambling operator and is subject to the data protection requirements applicable under its operating licence jurisdiction.
For all data protection enquiries, correction requests, erasure requests, or complaints, Players should contact the Company using the email address displayed in plain text in the footer of this website. pk64 maintains a designated point of contact for data protection matters and will acknowledge all substantive data-related enquiries within a reasonable timeframe.
Contact for Data Queries: All data protection requests should be directed to the support email address shown in the footer of pk64.bid. Please mark your subject line clearly as a "Data Protection Request" to ensure it is routed to the appropriate team. Please allow up to 30 days for a full response to access or erasure requests.
pk64 collects personal data across three broad categories: data you provide directly, data generated automatically by your use of the Platform, and data obtained from third-party sources where permitted by law.
pk64 collects personal data through the following mechanisms:
pk64 processes personal data only where a valid legal basis exists under applicable data protection law. The primary legal bases relied upon by pk64 are as follows:
The personal data collected by pk64 is used exclusively for the following clearly defined purposes:
Your registration data is used to create, maintain, and operate your pk64 Account. This includes enabling login, displaying your account balance and transaction history, and communicating account-related notifications such as password reset confirmations or deposit receipts. These uses are fundamental to the service and cannot be opted out of while you hold an active Account.
Payment information and transaction data are used to process your deposits — whether via JazzCash, EasyPaisa, bank transfer, USDT TRC20, or SadaPay — and to process withdrawal requests. Transaction records are also maintained for accounting, reconciliation, and legal compliance purposes. All amounts are denominated in Pakistani Rupees (PKR) unless explicitly stated otherwise for cryptocurrency transactions.
Identity documents and verification data are used to confirm your age (minimum 21 years), verify your identity as the account holder, satisfy anti-money laundering (AML) requirements, and comply with any regulatory directives applicable to pk64's operating licence. This is a legal obligation and not an optional processing activity.
Session data, device identifiers, and login records are used to detect and prevent fraudulent activity, unauthorised Account access, multi-accounting, and other activities prohibited under pk64's Terms and Conditions. Automated systems may flag unusual activity patterns for manual review. Where fraud is confirmed, relevant data may be shared with law enforcement agencies as required by law.
pk64 monitors player behaviour data — including session lengths, deposit frequency, betting patterns, and the activation or breach of responsible gaming limits — for the purpose of identifying Players who may be at risk of problem gambling. This monitoring is carried out as part of pk64's duty of care obligations under its operating licence and is a legal processing requirement, not an optional feature. Where risk indicators are identified, pk64 may contact a Player, temporarily restrict account functions, or activate protective measures.
Aggregated and, where possible, anonymised usage data is analysed to understand how Players use the pk64 Platform — which game categories attract the most engagement, where users encounter navigational difficulties, and how the mobile interface performs across different device types common in Pakistan (Karachi, Lahore, Faisalabad, Islamabad and beyond). This information informs development priorities but does not require individual profiling at the personal data level.
pk64 does not use personal data to make fully automated decisions that produce significant legal or material effects on Players, without a human review mechanism being available. Automated flagging systems always have a human oversight stage before any consequential action is taken against an Account.
pk64 does not sell personal data to any third party. Personal data is shared with third parties only in the following defined circumstances:
pk64 cannot control the privacy practices of independent payment processors like JazzCash and EasyPaisa when you interact with their own platforms. When making a deposit or withdrawal, you are also subject to the privacy policy of the payment service you use. pk64 recommends reviewing the privacy policies of all payment services you use in connection with your pk64 Account.
pk64 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal obligations. The following retention schedule applies across the main categories of data held by pk64:
Where data has exceeded its retention period and there is no ongoing legal obligation requiring its continued storage, pk64 will permanently delete or irreversibly anonymise that data so that it can no longer be attributed to an individual Player. Anonymised statistical data derived from historical activity may be retained indefinitely for analytical purposes, as it no longer constitutes personal data.
Subject to applicable legal limitations, you hold the following rights in respect of the personal data pk64 holds about you. These rights are not conditional on Account status — they may be exercised by both active Players and former Players whose Accounts have been closed.
You have the right to request a copy of the personal data pk64 holds about you, together with information about how that data is processed. pk64 will respond to a verified access request within 30 days and will provide data in a structured, readable format.
If any personal data held by pk64 is inaccurate or incomplete, you have the right to request its correction. Players may update some information directly through Account settings; where system-level correction is required, contact pk64 support.
You may request that pk64 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (for consent-based processing), or where processing has been unlawful. This right is subject to overriding legal obligations — for example, pk64 cannot delete transaction records within the mandatory AML retention period. Where a partial erasure is possible, pk64 will apply it and explain what data must be retained and why.
In certain circumstances — such as where you contest the accuracy of data or have objected to processing pending a review — you may request that pk64 temporarily restrict processing of your personal data. Restriction means pk64 may continue to store the data but will not actively use it while the restriction is in place.
For data processed on the basis of your consent or for the performance of a contract, you may request that pk64 provide your data in a structured, commonly used, machine-readable format that can be transferred to another service provider. This right covers data such as your account registration details and transaction history.
You have the right to object to processing carried out on the basis of legitimate interests, including profiling for direct marketing purposes. Where you object to marketing-related processing, pk64 will cease that processing immediately. Where you object to other legitimate-interest processing, pk64 will balance your interests against its own and inform you of its decision.
Where pk64 processes your data on the basis of your consent — primarily for marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. You can withdraw marketing consent by adjusting your Account preferences or by contacting pk64 support.
pk64 uses cookies — small data files placed on your device — and similar technologies to operate the Platform and improve your experience. The following categories of cookies are used:
You can control cookie preferences through your browser settings. Note that disabling cookies beyond the strictly necessary category may affect the functionality of certain Platform features. Session cookies expire automatically when you close your browser; persistent cookies are set with specific expiry periods as detailed in Section 8.
pk64 may, with your explicit consent, send you promotional communications about current offers, seasonal promotions, new games, and platform updates. Marketing communications from pk64 are sent via the mobile number or electronic means registered to your Account.
pk64 will not send unsolicited marketing communications. You will only receive promotional messages if you have actively opted in during registration or through your Account settings. Consent to marketing is entirely separate from acceptance of these Terms — declining marketing communications does not affect your ability to use any pk64 service.
You may withdraw your consent to marketing communications at any time by updating your Account notification preferences or by contacting pk64 support. Withdrawal of marketing consent will take effect within a reasonable operational timeframe — typically within 5 business days — after which no further marketing messages will be sent to you.
Transactional communications — such as deposit confirmations, withdrawal notifications, password reset messages, and security alerts — are not marketing communications and will continue to be sent regardless of your marketing preferences, as they are operationally necessary for Account management.
pk64 implements a range of technical and organisational measures to protect the personal data it holds against unauthorised access, loss, destruction, or alteration. These measures include:
Notwithstanding these measures, no system connected to the internet can be guaranteed absolutely secure. In the event of a personal data breach that is likely to result in high risk to affected individuals, pk64 will notify affected Players without undue delay and will take all reasonable steps to contain and remediate the breach.
The pk64 Platform is intended solely for adults aged 21 and above. pk64 does not knowingly collect or process the personal data of individuals under the age of 21. If pk64 becomes aware that personal data of a person under 21 has been collected — whether through misrepresentation during registration or any other means — that data will be deleted immediately, the associated Account will be closed, and any funds deposited will be returned through appropriate channels after investigation.
Parents and guardians are encouraged to use parental control software and other available tools to prevent minors from accessing the pk64 Platform. If you have reason to believe that a minor has registered an Account on pk64, please contact us immediately at the support email address in the footer so that the matter can be investigated and resolved promptly.
pk64 operates infrastructure that may involve the storage or processing of personal data in jurisdictions outside Pakistan. Where personal data is transferred internationally — for example, to third-party service providers whose data centres are located abroad — pk64 ensures that appropriate safeguards are in place to protect the transferred data to a standard equivalent to the protections described in this Policy.
Safeguards for international transfers may include the use of standard contractual clauses approved by relevant regulatory authorities, contractual obligations imposing equivalent data protection standards on receiving parties, or transfers to jurisdictions that have been assessed as providing an adequate level of data protection.
Payment processing data related to transactions through Pakistani payment services (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay) is processed within the respective service provider's own infrastructure, which may be subject to separate jurisdictional and regulatory frameworks applicable to Pakistani financial institutions.
pk64 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or the services offered on the Platform. Where a material change is made — particularly where a change affects how your personal data is used in a way that may be unexpected or that expands pk64's processing activities — pk64 will notify active Players via the contact details registered to their Account before the updated Policy takes effect.
The effective date at the top of this document indicates when the current version came into force. It is your responsibility to review this Policy periodically. Continued use of the pk64 Platform following notification of a Policy update constitutes acceptance of the revised Privacy Policy. If you do not accept a material change to this Policy, you should close your Account and cease using the Platform before the updated Policy becomes effective.
The most current version of this Privacy Policy is always the version published at pk64.bid/privacy-policy. Archived versions of previous policies are available on request from pk64 support for a period of two years from the date on which each version was superseded.
If you have questions about this Privacy Policy, wish to exercise any of your data protection rights, or have concerns about how pk64 has handled your personal data, please contact us using the email address shown in plain text in the footer of this website. Mark your subject line as "Privacy Policy Enquiry" or "Data Subject Request" to ensure prompt routing to the appropriate team.
pk64 will acknowledge all data protection requests within a reasonable timeframe and will aim to provide a substantive response within 30 calendar days. Where a request is complex or involves a large volume of data, pk64 may extend this period by a further 30 days and will notify you of the extension and the reason for it within the initial 30-day window.
If you are not satisfied with pk64's response to a data protection complaint or request, you have the right to escalate your complaint to the relevant data protection supervisory authority applicable under pk64's operating licence jurisdiction. Information about the applicable authority is available upon request from the pk64 support team.
Contact for privacy matters: Please use the plain-text email address shown in the footer of pk64.bid. Do not include sensitive personal data (such as full CNIC numbers) in the body of an email — wait for pk64 to provide a secure channel for the submission of sensitive documentation if required.
You have read how pk64 collects, uses, and safeguards your personal data. Our commitment to data security and transparency is the foundation of the trust players across Pakistan place in pk64. Explore cricket betting, live casino, and slots knowing your information is handled responsibly.
21+ only. Gambling involves financial risk. Please gamble responsibly. Data is processed as described in this Privacy Policy.